Operations Manager

Jessup, MD
Full Time
Manager/Supervisor
Operations Manager
📍 Location: Jessup, Maryland | 🕒 Full-Time Onsite

About the Role
We’re looking for an Operations Manager who brings structure, accountability, and continuous improvement to our day-to-day operations. This is a hands-on leadership role for someone who enjoys building efficient processes, supporting teams, and driving results.
You’ll play a key role in connecting our remote team with on-site warehouse operations, ensuring everything runs smoothly from systems to execution.

Key Responsibilities
  • Oversee inventory management (parts, supplies, equipment) to ensure accuracy and availability
  • Manage and improve order fulfillment processes for speed and accuracy
  • Support and streamline customer inquiries related to orders and products
  • Maintain and optimize the product catalog for accuracy and usability
  • Lead warehouse operations, including supervision of the Warehouse Manager and Delivery Driver
  • Identify opportunities for process improvement and implement practical solutions
  • Set clear expectations and hold team members accountable to performance standards
  • Partner with remote teams to ensure alignment between systems and on-the-ground execution

What We’re Looking For
  • Strong leadership skills with the ability to earn trust and respect
  • A proactive mindset—you anticipate needs and take initiative
  • Solid business acumen and understanding of operational impact
  • Comfortable with technology and systems (inventory, order management, etc.)
  • Ability to connect teams and communicate effectively across remote and in-person environments
  • Organized, detail-oriented, and solution-focused

What You’ll Bring
  • Experience in operations, warehouse, or supply chain leadership
  • A track record of improving processes and driving efficiency
  • Confidence in managing people and holding teams accountable in a constructive way

Why This Role
  • Opportunity to make a visible impact on operations and growth
  • Collaborative environment with both remote and on-site teams
  • A role with ownership, variety, and the ability to improve how things work

Here's a glimpse of the benefits you can expect when you join our team:
  • Health, Dental, and Vision Insurance
  • Automatic Employer 401(k) Contributions
  • PTO (Paid Time Off) and Sick Leave
  • Holiday Leave and Floating Holidays
  • Summer Friday Hours
  • Company supplied cell phone and laptop

About RPG Squarefoot Solutions
RPG is a leading technology solutions provider for the construction industry. We are based in the Baltimore-Washington DC metropolitan area and serve customers across the United States. We provide Construction Technology services and solutions for Architects, Engineers, Designers, Contractors, and Facility Owners. We have been in business for over 30 years, with office locations in Maryland and Virginia.

RPG is a Small, Woman Owned Business.

Our mission is to Transform Communication in Design and Construction.
 
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